Answers to your questions...

Below is a selection of the most commonly asked questions relating to digitalARC's services. If you have a question that isn't answered here, click here to send in your query.

How much will it cost?


The cost for each project varies depending on the level of involvement required. In most cases, time will be charged on a fixed day rate, or fixed project rate, which will be agreed upfront before the commencement of any work.

Discounts on the day rate are available for longer term projects.

If you would like a quote for a particular project, click here to detail your requirements.


How long will you work with us for?


As with the cost, this varies from project to project. But in simple terms, for as long as it takes to complete the work. It could be anything from a one day workshop, to a 3 day / week commitment over 12 months.

The level of involvemnet required will be agreed and discussed upfront before the commencement of any project.


I have a web agency in place - is that a conflict with what you offer?


Absolutely not. digitalARC will only offer services that are complimentary to any existing services provided by your web design agency. The ultimate aim is that all parties work effectively together to create the best online proposition possible for your business.

Are you a web designer?


No. digitalARC do not design or build websites. If that service is required as part of the overall strategy, digitalARC works with a number of associate web design agencies who will be introduced if required.


When can you start?


Other work permitting, as soon as possible. The initial meeting would ideally take place within a week of the contact being made, with exact project requirements being scoped out thereafter.


Will you talk in a language that I can understand?


Absolutely! The whole premise of digitalARC is to provide understandable internet business advice, that will improve the profitability of your business as a whole. If you are not interested in how exactly that's done, I won't bore you with jargon!


Where will you be based?


Again, this is flexible and client / project dependent. The options are:
  • Based at your offices for the duration of the project
  • Based at digitalARC's offices in Leeds City Centre
  • Or a combination of both


Will you help us to write briefs and conduct pitches?


Yes. This is just one part of the service I offer if required.


Will you work with our external agencies?


Yes. Online should be an intrinsic part of your overall marketing strategy. As such, involvement with your offline / creative / web agencies is preferred.


How does the training work?


Training will generally take the form of one-2-one longer term 'mentoring', group training, or workshops. Again it is dependent on your requirements as the client.

The group training and workshops tend to be one-off's, whilst the mentoring will be an ongoing training and development programme aimed at furthering the skills of one individual within your business.


Is there any funding available?


Possibly. As an approved supplier on the Yorkshire & Humber Brokerage platform and the Train to Gain scheme, digitalARC may be able to access part or full funding for it's services on your behalf. Please note however that any funding is discretionary and certain criteria will apply.

Please get in touch if you would like further details about funding opportunities.


If you have a question that isn't answered here, click here to send in your query.